Reviews and assessments
How Annual Self-Reviews, Annual Manager Reviews, and skills assessments work together.
Reviews and assessments give structure to the development conversation beyond the regular check-in. They capture a moment-in-time evaluation that can be compared over time.
Annual Self-Reviews
Staff members complete their Annual Self-Review to rate their own performance and reflect on their progress. This is intentionally done before the Annual Manager Review — so the conversation starts from their own perspective, not the manager's.
Annual Manager Reviews
Managers complete their own Annual Review of the staff member covering the same dimensions. The two reviews are then compared side by side, making gaps in perception visible and giving the conversation a clear starting point.
Skills assessments
Assessments test specific competencies — stations, menu knowledge, service standards — and produce a score. Results are attached to the staff member's profile and tracked over time so progression is visible.
Progressive discipline tracking
If a performance or conduct issue needs to be formally documented, managers can record a disciplinary conversation as part of a review. This creates a time-stamped audit trail that is stored securely and accessible to owners.
Documentation is not punitive — it protects both the staff member and the business by ensuring conversations are on record and consistent.
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